Ever wondered what it’s like to work at V-TUF in the Customer Service department, or want to get to know a bit more about the team you deal with on a daily basis?
Conrad Buchner, our Yoda level wise Customer Service Director, gives us a little insight into what he gets up to!
Tell us a little about your role
I believe really strongly in positive brand experiences and the power of that experience for our customers.
I love working closely with the amazing unified team at V-TUF.
My role focuses on ensuring optimum customer satisfaction, and to come up with solutions to customer requests.
What’s your favourite thing about V-TUF?
Knowing that the hard work we do each day goes towards protecting people’s lives.
Especially raising awareness to those who are unaware of dangers to their health in their everyday work.
What’s it like being a Customer Service and Accounts Manager at V-TUF?
It is a constant challenge to maintain top levels of customer satisfaction, but very enjoyable.
My favourite part of the day is when we find a way to go above and beyond what they expect!
Tell us a random interesting fact about yourself
I’m actually naturally a very shy person.
And your most memorable moment during your career so far with V-TUF?
The breakthrough of the lung safe V-TUF extraction line at a market affordable price.
What’s your favourite thing to do outside of work?
Spending time with my family and enjoying the little things.
If you would like to have a chat with Conrad about becoming a V-TUF customer, then head on over to the contact us section or call us on +441522 515767.
Until next time,
The V-TUF Family.